Recently, I needed a new condo for my 2-cats. I went to the store and felt that value was not there for the condos they offered.
So I went online. There were TONS of people selling cat condo, in all price ranges. But only one made the offer of - "If you have questions, email us 7-days a week.
So I did."How long will it take to get a cat condo to AZ?"
A short time later, Jim Douglas of Steps for Pets wrote back saying 3 to 4 days after the order is placed. "Order by Sunday and you'll have it by the end of the week."
He closed the deal with that message. I ordered and he confirmed. On top of that, Jim donates a portion of each sale to the animal rescue group of your choice.
Great client care and cause-related marketing makes Steps for Pets a winner. Check them out at http://www.stepsforpets.com